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This course is in beta and is being tested in some institutions. If you are interested in running this course as is please contact Smrt.

Communication Fundamentals01

Lessons

1-0 Introduction and Key Terms

1-1 What is Communication, and Why Do We Do It?

1-2 What Happens When Communication Fails?

1-3 Why Communication is so Important for Businesses, Organizations, and Professionals

More than Words02

Lessons

2-0 Introduction and Key Terms

2-1 More Than Words

2-2 Nonverbal Fundamentals

2-3 The Importance of Listening

Credible Communications03

Lessons

3-0 Introduction and Key Terms

3-1 Credible Communications

3-2 The Impact of Technology

3-3 Globalization

3-4 Assessment One: My Communication Style

Professional Messaging04

Lessons

4-0 Introduction and Key Terms

4-1 Professional Messaging: Purpose

4-2 Professional Messaging: Audience

4-3 Appropriate Communication Channels and Measuring Effectiveness

The Importance of Planning05

Lessons

5-0 Introduction and Key Terms

5-1 The Importance of Planning

5-2 The Planning Process

Thinking and Organizing06

Lessons

6-0 Introduction and Key Terms

6-1 Thinking

6-2 Creative Thinking

6-3 Organizing Creativity

Writing for Business07

Lessons

7-0 Introduction and Key Terms

7-1 Writing for Business

7-2 Register & Structure in Writing

7-3 The Mechanics of Writing

Concision, Persuasion, Bias and Revision08

Lessons

8-0 Introduction and Key Terms

8-1 Concision and Persuasion

8-2 Bias

8-3 Revision

8-4 Assessment Two: Professional Messaging

Presentations09

Lessons

9-0 Introduction and Key Terms

9-1 Presentations

9-2 Presentations: Good Practice

Feedback10

Lessons

10-0 Introduction and Key Terms

10-1 The Importance of Feedback

10-2 Giving and Receiving Feedback

Conflict11

Lessons

11-0 Introduction and Key Terms

11-1 Conflict

11-2 Resolving Conflict

Interviews12

Lessons

12-0 Introduction and Key Terms

12-1 Interview Preparation

12-2 Interviews

12-4 Assessment Three