Objectives and Sequences00
Contents
0-0Objectives and Sequences
Module 101
Contents
1-0An Introduction to Culture
1-1What is Culture?
1-2The Iceberg Model of Culture
1-3Exploring Personal, Cultural, and Universal Dimensions
1-4The Multicultural Self
Module 202
Contents
2-0Expanding our Understanding of Culture
2-1Cultural Conditioning
2-2Culture’s Changing, Dynamic, and Complex Nature
2-3Context is Everything
2-4Power
Module 303
Contents
3-0Cultural Value Orientations – Researchers and Models
3-1What are Cultural Value Orientations?
3-2Kluckhohn-Strodtbeck
3-3Geert Hofstede
3-4Trompenaars and Hampden-Turner
Module 404
Contents
4-0Integrating Cultural Value Orientations Research – The Four Views
4-1View of Self
4-2View of Power
4-3View of Obligations
4-4View of Time
Module 505
Contents
5-0Communication
5-1The Uniqueness of Communication
5-2Language and Culture
5-3Nonverbal Forms of Communication
5-4Cultural Value Orientations - Communication
Module 606
Contents
6-0Barriers to Intercultural Competence
6-1Stereotypes and Generalizations
6-2Evaluation
6-3Assumption of Similarity
6-4Language Differences & Nonverbal Misunderstandings
6-5Stress
Module 707
Contents
7-0Adjustment and Development
7-1Culture Shock
7-2A Model for Further Understanding and Development
7-3The DIVE Model
7-4Supplement: The Four Levels of Cultural Competence
Module 808
Contents
8-0Practical Skills in the Workplace (Part 1)
8-1Written Communication
8-2Verbal Communication: Presenting
Module 909
Contents
9-0Practical Skills in the Workplace (Part 2)
9-1Workplace interactions
9-1aGiving and Asking for Opinions
9-1bAgreeing and Disagreeing
9-1cProviding and Receiving Feedback
Module 1010
Contents
10-0Intercultural Leadership and Management in Organizations
10-1Self-leadership: Developing an Intercultural Mindset
10-2Leadership Styles
10-3Supplement: Global Management Styles
10-3aManagement Styles - Africa
10-3bManagement Styles - Asia
10-3cManagement Styles - Europe
10-3dManagement Styles - Middle East
10-3eManagement Styles - North and South America