Communication is critical to everything we do. Tom Peters, one of industry and academia’s most influential business authorities and thought leaders, describes communication as “...everyone's panacea for everything”. Without the ability to communicate, humankind would not survive, let alone flourish.
The pursuit of “understanding and being understood” is a simple concept. Its successful achievement, however, is complex. Literary great, George Bernard Shaw, famously once wrote “The single biggest problem in communication is the illusion that it has taken place.”
What Makes Communication a Success?
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