Sounding friendly

What does it mean to "sound friendly"? Listeners think someone is friendly when

  1. the pitch of your voice is higher than usual;
  2. your pitch is more varied (goes up and down);
  3. your pitch goes up ?? at the end. 

It’s important to remember to keep your voice friendly when you paraphrase and check your understanding.

??????? ???'?????, ?? ???? ?? ?????????????? ? ??????????? ?????????, ??? ????? ??? ???? ???????.

Listen to these people checking their understanding. Does the response sound friendly?

??????????, ?? ?? ???? ??????????? ???? ?????????. ?? ??????? ???? ????????

keyboard_arrow_up