Part One: Warm Up
What are some different transportation problems people might have when trying to get around their city?
Work with your partner(s) to think of at least three different problems and discuss how you would feel if those problems happened to you.
Teacher Notes
During feedback, make sure that you elicit a variety of emotions including regretful, ashamed, annoyed, frustrated, compassionate to prepare students for the second listening exercise (section 2 in the exercise).
Part Two: Vocabulary / Listening / Taking it Further
Open the exercise and follow the instructions.