Who, what and where
- Drink orders are taken by the server at the table.
- Drinks are made by the bartender at the bar.
- Drinks are delivered to the table by the server.
Order of service
- Choose a person at the table to be seat #1.
- This will usually be the eldest lady.
- Take her order first and move clockwise around the table.
- Deliver her drink first and move clockwise around the table.
- Do the same for food orders and dessert orders.
Steps for taking a drink order
- Show the drink menu and inform the party of the daily special.
- Ask if the party is ready to order.
- Tell party about the beer, wine or cocktail list.
- Offer a personal recommendation (if needed)
- Take a drink order from each person in order.
- Write down the details on your service pad.
- Tell your table how long you will be.
- Put in your drink order.
- Pick up your drinks from the bar.
- Deliver drinks to the table.
Key Vocabulary
Verbs | Nouns |
---|---|
pick up take (an order) explain order (something) inform offer (an opinion) tell (information) choose |
bartender drink beverage menu coaster wine list daily special |
Exercise
Please open the exercise to continue.