1-3 Seating a Table

Who, what and where

• The manager, host or hostess usually takes reservations and plans where they will sit.
• The busser usually prepares the table before the party arrives.
• The host or hostess usually seats guests when they arrive at the front desk.

Steps for seating a table

1. Greet the guests.
2. Ask if they (a party) have a reservation.
3. Check the reservation details.
   • If the party doesn't have a reservation
   • Check the reservation book for an available table.
   • Tell the guests how long they will wait.
   • Get a table ready for the party (for allparties).
4. Show the guests to their table.
5. Ask if the guest is satisfied with the table.
6. Help the guests get settled.
7. Give the guests menus.
8. Inform the guests that a server will help them soon.

Showing a party to a table

• Walk 2 steps or a metre in front of the party.
• Don't walk too fast, even if you're busy!
• Check to make sure the guests are following you.
• Stand back from the table to allow the guests to get settled.

Key Vocabulary