Responding to polite requests: Saying no
But what if someone asks you to do something and you can’t help them? How do you turn down a request?
Але що робити, якщо хтось просить вас щось зробити, а ви не можете йому допомогти? Як відмовити у проханні?
You usually include an apology and a reason. Look at the pictures below. What do you think he is asking? What is she saying?
Listen to the audio and read along. Notice the intonation. Look at these ways to say No: Подивіться на ці варіанти, як сказати "ні":
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Answer: No (apology + reason)
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Can you help me carry this? Could you help me carry this? Would you help me carry this? If it’s okay with you, could you help me carry this? If you get a chance, could/would you help me carry this? When you have a minute, could/would you help me carry this? Would you mind helping me carry this? |
Oh, I’m sorry. I hurt my arm and I can't carry anything. I’m afraid I can’t. I have a sore shoulder. Unfortunately, I can’t. I have a bad back. …but then you might try to get someone else to do it. Let me ask this person/find someone else. |
Talk about it
What do you notice about the answer for Would you mind…V+ing… when you say No?
Що ви помічаєте у відповіді на запитання "Чи не проти ви...V+ing...", коли говорите "Ні"?
Practice
In this activity, you will practice the skills you have developed in this Unit.
- Work in pairs. One of you is Student One, the other is Student Two. (If you have more than two people, you can take turns.)
- First, read the instructions and example below. When you have understood, click on your page (Student One or Student Two) above.
Instructions: Each of you should choose a card that has a situation on it. Read the card and think about what you need to ask for. Make a polite request. (Use a different way each time.)
Your partner will listen and, the first time, will say, “Of course!” but the second time will say, “Oh, I’m sorry. I… (reason).”
Попрацюйте з партнером. Кожен з вас має обрати картку, на якій зображена певна ситуація. Прочитайте картку і подумайте, про що вам потрібно попросити. Потренуйтеся просити і намагайтеся використовувати різні варіанти щоразу.
For example, you see a card that says: Наприклад, ви бачите картку, на якій написано:
Think about it. What do you need? How can you ask politely? Подумай про це. Що тобі потрібно? Як ввічливо попросити?
Ask your partner. Use polite intonation.
Запитайте свого партнера. Використовуйте ввічливу інтонацію.
Your partner will say Yes the first time and No the next time (using a different way each time). Practice that now.
Now, you try! А тепер спробуйте ви!
Click on your page (Student One or Student Two) above.
Instructions: Each of you should choose a card that has a situation on it. Read the card and think about what you need to ask for. Practice asking and try to use a different way each time.
Попрацюйте з партнером. Кожен з вас має обрати картку, на якій зображена певна ситуація. Прочитайте картку і подумайте, про що вам потрібно попросити. Потренуйтеся просити і намагайтеся використовувати різні варіанти щоразу.
For example, you see a card that says,
Наприклад, ви бачите картку, на якій написано
Think about it. What do you need? How can you ask politely? Подумай про це. Що тобі потрібно? Як ввічливо попросити?
Ask your partner. Use polite intonation.
Запитайте свого партнера. Використовуйте ввічливу інтонацію.
Now, you try!
А тепер спробуйте ви!
Situation 1
You just found out that your best friend is getting married next month on a day that you have to work. Your coworker has told you that she wants more hours.
Situation 2
You forgot your umbrella ☂️ in the break room downstairs. You have to start work. Your friend is taking a break now.
Situation 3
Mr Rodriguez, one of the patients, is on a strict schedule and needs their meal on time. Ask the CNA.
Situation 4
(Think of a typical request from your work day.)
Instructions: Each of you should choose a card that has a situation on it. Read the card and think about what you need to ask for. Practice asking and try to use a different way each time.
Попрацюйте з партнером. Кожен з вас має обрати картку, на якій зображена певна ситуація. Прочитайте картку і подумайте, про що вам потрібно попросити. Потренуйтеся просити і намагайтеся використовувати різні варіанти щоразу.
For example, you see a card that says,
Наприклад, ви бачите картку, на якій написано
Think about it. What do you need? How can you ask politely? Подумай про це. Що тобі потрібно? Як ввічливо попросити?
Ask your partner. Use polite intonation.
Запитайте свого партнера. Використовуйте ввічливу інтонацію.
Now, you try!
Click on your page (Student One or Student Two) above and practice making requests and responding to requests.А тепер спробуйте ви!
Situation 1
A food service worker is delivering meals. You need to clean up a patient's room when they have finished. Ask them to let you know when they’re done.
Situation 2
The sheets in Ms. Thomason’s room are soiled. Ask someone to replace them.
Situation 3
A patient looks a little crooked in the bed. You want to move her, but you need her help to push her up.
Situation 4
(Think of a typical request from your work day.)