Part One: Warm Up
Discuss the following questions with your partner(s).
- How would you feel if you received negative feedback in the following situations?
- Your parents are disappointed that you aren’t married yet even though you’re only 22 years old.
- Your friends think that your new partner isn’t a good person.
- Your manager thinks you’re lazy and is angry that you aren’t working harder.
- Your customers think your new products aren’t as good as your old products.
- Imagine you are the person giving negative feedback. What would you say to make the other person listen to your feedback and advice?
Part Two: Getting Ready to Write
In Writing Task 1-2 and Use of English 2-2, you learned about using tact to be polite when giving specific negative feedback. Aspects of tact include:
- using softer language
- acknowledging the other person’s ideas, intentions, etc.
- showing willingness to compromise
- focusing on the impact on you rather than the person having done something bad
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