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  3. Can I get a refund?

Payments and troubleshooting

Can I get a refund?

No. Smrt English does not give refunds once a course has been purchased and opened. You can read the full refund policy.

For studentsUpdated 15 September 2026

No. Smrt English does not give refunds once a course has been purchased and opened. You can read the full refund policy.

If your school handles payments itself, ask your school administration about their own policy.

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A Canadian company, based in Vancouver

Our head office is in Vancouver: the curriculum team, teacher training and support all work from here.