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  3. My class says "Payment Pending". What does that mean?

Payments and troubleshooting

My class says "Payment Pending". What does that mean?

Your payment has been started but not confirmed yet. You will get an email once it completes, and your access opens then.

For studentsUpdated 15 September 2026

Your payment has been started but not confirmed yet. You will get an email once it completes, and your access opens then.

If it stays pending, contact support and include the email address you signed in with, your school and your class.

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